Privacy Policy

Effective Date: December 10, 2024

At REN Dubai, accessible from www.renuae.com, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with UAE laws and regulations. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website:

  • Personal Information: Name, email address, phone number, and any information you provide when filling out forms (e.g., reservations, inquiries).

  • Non-Personal Information: IP address, browser type, and browsing behavior collected via cookies or similar technologies.

2. How We Use Your Information

We use the collected information for purposes such as:

  • Managing reservations and responding to inquiries.

  • Improving website performance and user experience.

  • Sending marketing communications (only if you’ve opted in).

  • Ensuring compliance with applicable UAE laws.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share information:

  • With trusted service providers (e.g., booking platforms) for operational purposes.

  • When required by law or regulatory authorities in the UAE.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand website usage and tailor content. You can manage or disable cookies through your browser settings, but this may affect certain website functionalities.

5. Data Security

We take appropriate measures to secure your personal information from unauthorized access, alteration, or disclosure. While we strive for security, no method of electronic storage is entirely risk-free.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold.

  • Request corrections to your data.

  • Opt-out of receiving marketing communications.

To exercise these rights, please contact us at reservations@renuae.com

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of third-party sites and recommend reviewing their policies before providing personal information.

8. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or UAE regulations. Please revisit this page periodically to stay informed.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, you can contact us at:

  • Email: reservations@renuae.com

  • Phone: +971 50 670 4922

  • Address: Movenpick Hotel Grand Plaza, Media City, Dubai UAE

Thank you for trusting REN Dubai with your personal information. Your privacy matters to us.